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Velocity Onboarding & Sales Specialist

West Coast, United States

(Fully remote position based on PST hours)


At Qwilr, we've packaged up the perfect way to create documents: amazing, design-perfect pages, which anyone can create.

They come with payment, e-sign, easy integration into your CRM, and all the other functionality you wish your old PDF documents had.

We have made a beautiful product that solves customers' needs, and that in turn has made us a strong business, with a multi-million dollar ARR, consistent growth and incredibly low churn.

It's now time for us to scale this growth and we want you to come and be part of it.


About the Role

We’re looking for a Velocity Onboarding & Sales Specialist to join our Sales team at Qwilr.

This hybrid role sits at the intersection of sales and customer support — you’ll be the first point of contact for smaller prospective customers, guiding them through their early interactions with Qwilr. You’ll run high-volume inbound conversations, show prospects how to get the most from the platform, and convert the smallest-tier deals. Your role is part educator, part salesperson, and part process-builder: making sure our inbound trial users and smaller accounts get an amazing first impression, and that we win them as customers.

This is a great fit for someone with experience in both SaaS support/customer success and sales, who thrives in a structured, repeatable process and enjoys helping customers succeed.

Aaron Horton - Head of Sales, Qwilr



About You


  • You have 2+ years experience in SaaS sales, customer support, or customer success roles (ideally with some exposure to both).
  • You have a product knowledge mindset, you enjoy learning software deeply and teaching others how to use it.
  • You’re comfortable running a structured sales process for small, high-volume deals.
  • You thrive on structure and repeatability, following and refining playbooks that deliver consistent results.
  • You’re eager to learn, improve, and get feedback to grow your sales and support craft.
  • You love high quality in interactions. Whether in emails, calls, or demos, you bring polish, professionalism, and genuine helpfulness.
  • You are comfortable with CRMs (HubSpot, Salesforce), chat/support platforms, and sales enablement tools.


Special Note: This role is ideal for someone who loves the blend of teaching, supporting, and selling, and is excited by the challenge of scaling high-volume inbound opportunities into successful, long-term customers.




Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other folks in minority groups tend to only apply when they check every box.

So if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. You can find more about diversity and inclusion at Qwilr here.


Your day-to-day


  • You will guide prospects, run onboarding calls, demos, and training sessions for smaller inbound leads.
  • You will drive conversion by owning the sales process for our smallest deal tiers, ensuring trial users become paying customers.
  • You will teach new users how to use Qwilr effectively, answering questions and highlighting best practices.
  • You will work closely with AEs to triage inbound leads, focusing on smaller opportunities while escalating larger ones.
  • You will be able to follow structured playbooks while also helping to improve how we onboard and convert small accounts.
  • You are going to be the product expert: stay up to date on product changes and help prospects unlock value quickly.

The Sales & Marketing Teams 🚀

Our Sales Team

The Marketing Team

About us (& Perks!)

  • This Qwilr is 100% remote for employees outside Australia and supports flexible working arrangements.
  • Competitive salary and commission structure
  • Meaningful equity via Employee Stock Options
  • 401k and Health Care Benefits
  • 4 weeks of annual PTO
  • Health insurance contributions
  • Generous parental leave 
  • Budget for work setup, further education, conferences and books 
  • Company-wide global retreats each year, with opportunity to travel to Australia (check out our 2024 & 2025 Retreats below!)
  • Charity donations matching and volunteering days off
  • And at Qwilr, you'll get to do challenging, rewarding work in a supportive environment with smart and dedicated colleagues
    ​

The Qwilr Team



Principles

Way finding in startups is hard, that's why Qwilr is driven by our principles.


Interested?

We'd love to hear from you. 👇

We’re expecting a lot of interest in this role, so to help us spot the folks who are genuinely excited about Qwilr, we’re asking all applicants to include a short Loom video (max 3 mins) with their application. The instructions for the contents of the video will be in the application form. 🚨 Applications without a video won’t be considered. This helps us keep the process intentional, worthwhile and human.