Customer Success Manager
(Remote role, West Coast USA hours)
Customer Success Manager
We are looking for a Customer Success Manager (CSM) in North America to proactively support Qwilr's enterprise customers. You will be their main point of contact and will manage the relationship from onboarding onward.
Our goal is to have a long and meaningful relationship with all of our customers. We want them to have an excellent time with Qwilr the product, and Qwilr the company.
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The day-to-day of this involves:
This role is remote, and we're looking for someone in North America who can work during U.S. Pacific time.
๐About you:
๐ฉPerks:
But, the real benefit is that at Qwilr you'll get to do challenging, rewarding work with smart and dedicated teammates.
WHY QWILR?
We're combining the best of documents with the best of the web.
At Qwilr we are reimagining the way businesses communicate with their clients.
We help anyone create beautiful, intuitive sales and marketing documents as web pages that look impressive and integrate seamlessly with their business (like this one!).
Our mission is to build the most effective way for customer-facing teams to communicate on the web - simply, creatively and efficiently. We make design and technology easy and enjoyable to use, so our customers can always represent their best professional self.
Who is Qwilr?
Who is Qwilr?
We have thousands of customers, from over 60 countries, millions of dollars in revenue, and an NPS consistently over 50.
We're a team of 45 wonderful humans, headquartered in Sydney - with remote teams in the US, Asia & Europe.
In normal times we have fantastic company retreats each year - and can't wait to fly you out to Sydney as soon as is practical.
We're also very well funded by world class venture capital.